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Memory Dump Analysis Audit Service

Adding AI. Analysis Improvement.

Brexitpoint discount from the 1st of July, 2016!

Problem: You are not satisfied with a crash report.

Problem: Your critical issue is escalated to the VP level. Engineers analyze memory dumps and software traces. No definite conclusion so far. You want to be sure that nothing has been omitted from the analysis.

Problem: You analyze a system dump or a software trace. You need a second pair of eyes but don’t want to send your memory dump due to your company security policies.

Problem: You are a novice and need expert pattern-driven analysis of your crash and hang memory dump files or debugger logs.

Problem: ...

Solution: On the 1st of January, 2011 we launched the first Memory Dump Analysis Audit service with the following agreement levels:

Classic

Price for USA/Canada customers: USD 500 1,000 (with NDA: USD 1,000 2,000)
Price for EU/EMEA customers (VAT included): Euro 500 900 (with NDA: Euro 1,000 1,500)
3 incidents per year / response time: 5 working days

Performance

Price for USA/Canada customers: USD 750 1,500 (with NDA: USD 1,500 3,000)
Price for EU/EMEA customers (VAT included): Euro 750 1,300 (with NDA: Euro 1,500 2,000)
3 incidents per year / response time: 3 working days

Virtuoso

Price for USA/Canada customers: USD 1,000 2,000 (with NDA: USD 2,000 4,000)
Price for EU/EMEA customers (VAT included): Euro 1,000 1,700 (with NDA: Euro 2,000 2,500)
3 incidents per year / response time: 24 hours

Further discounts and payment-per-incident are possible. Please ask for a quote.

Monthly subscription rates are available for continuous enterprise level analysis audit.

Agreements may be automatically renewed if there are more incidents. You can indicate your interest in this service using the contact form.

Common Q&A


Service Level Agreement for USA/Canada customers





Service Level Agreement for EMEA customers




Bank wire option is also available. Please contact for details.